Here you will find useful information about our support services for IBM and Lenovo products.
For customer support please call:
41 44 798 22 22
(IBM fault hotline, toll-free within Switzerland).
IBM Contact Centre
| IBM Troubleshooting Centre |
Phone +41 44 798 22 22 |
| IBM repair status requests |
Phone +41 44 782 28 28 |
| IBM spare parts sale |
Email spares@esag.ch |
On-Site Repair
Is your device malfunctioning? Is your product still under on-site warranty, do you have a maintenance contract, or do you need a service technician on-site? In such cases, please report the malfunction by calling +41 44 798 22 22. Our service technicians will troubleshoot the problem and send you the right parts if you can replace them yourself.
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• Brand • Machine type (e. g. 2668) • Model name (e. g. KHU) • Serial number (e. g. 78-12AB3) • Site address • Name of contact person • E-mail of contact person • Phone no. of contact person • Error description • Error code |
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