Here you will find useful information about our support services for Lenovo products.
Sertronics AG
Lindächerstrasse 1
5413 Birmenstorf
Sertronics AG – Ein Unternehmen der Sertronics Gruppe
Lenovo Contact Center
| ESAG support and service centre |
info@esag.ch | registration form |
Phone +41 44 782 28 69 |
| ESAG repair status requests |
info@esag.ch | tracking system |
Phone +41 44 782 28 69 |
| ESAG spare parts sale |
spares@esag.ch | Phone +41 44 782 28 10 |
On-Site Repair
Is your device malfunctioning? Is your product still under on-site warranty, do you have a maintenance contract, or do you need a service technician on-site? In such cases, please report the malfunction by filling out our Malfunction Form, by e-mail to info@esag.ch or by calling +41 44 782 28 69. Our service technicians will troubleshoot the problem and send you the right parts if you can replace yourself.
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• Brand • Machine type (e. g. 2668) • Model name (e. g. KHU) • Serial number (e. g. 78-12AB3) • Site address • Name of contact person • E-mail of contact person • Phone no. of contact person • Error description • Error code |
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Bring-in repair
Sertronics AG
Lindächerstrasse 1
5413 Birmenstorf
Sertronics AG – Ein Unternehmen der Sertronics Gruppe