BPO - Business Process Outsourcing
More and more companies are focusing their resources on their core business while outsourcing supportive tasks (e. g. finance and accounting, technical documentation, translations) to specialised service providers. Concentrating on one's own core processes often leads to improved corporate performance thanks to the lean and transparent processes offered by specialised service providers. Outsourcing processes and services, for example, eliminates the need for capital-intensive infrastructures, improves liquidity, reduces indirect costs, and increases productivity. Services are rendered on a higher professional level resulting in above-average customer satisfaction.
Well-known global brands in the IT industry entrust their customers to us. For several years now, we have been able to successfully meet the high requirements in the customer loyalty, after-sales, and managed services segment and continue to improve and optimise our processes. A further token of trust in our work is reflected in the additional commissioning of services we have received for the HR/Human Resources (management and support of existing personnel), Procurement, Logistics, and Collection (complete handling of manufacturer online shops) segment.
Contact us and request a first non-binding consultation from our experienced staff.